Frequently Asked Questions

Image Converter FAQs

Which image formats are supported?

We support converting between many common image formats like JPG, PNG, GIF, BMP, WebP, and more. You can easily convert your files.

Will converting images reduce quality?

Generally, we strive to maintain the original image quality. However, converting to lossy formats (like JPG) or applying significant compression might result in some quality loss.

How do I use the Image Converter?

It's very simple! Just upload your image file, select your desired output format, and click the "Convert" button. Your converted image will be ready for download shortly.

Video Converter FAQs

Which video formats are supported?

Our tool supports conversion of mainstream video formats such as MP4, AVI, MOV, MKV, WMV, etc. We are continuously updating to support more formats.

Will converting videos reduce quality?

When converting videos, especially when changing encoding formats or compressing, quality might sometimes be affected. Our conversion tool provides options to help you balance file size and quality.

How do I use the Video Converter?

Very simple! Upload your video file, select the target format and desired settings (like resolution), then click "Convert". The conversion process starts automatically, and you can download the file when complete.

Security and Privacy FAQs

Is it safe to use the conversion tool?

Absolutely safe! We do not store your uploaded files or personal information. Files are typically processed and then immediately deleted after completion or automatically cleared within a short period.

Will the converted files be leaked?

No. We do not retain the content of your converted files, and we will never leak or share your files. You can use our service with confidence.

Other Questions FAQs

Why does it show "Conversion Failed"?

This could be due to an unsupported file format, a damaged file, the file size being too large, or temporary server issues. Please check if your file meets the requirements and try converting again.

Who can I contact if I have problems?

If you have any questions or suggestions, please contact us through [contact us], and we will respond to you as soon as possible.